Public Sector
Today's demanding audiences expect public organizations to have
an online presence, providing a breadth of services and support
24/7. Government sectors seek new methods and tools to serve public
interest and balance cultural and technological challenges. An
eruption of information and an ever increasing, sophisticated
demand for public information and open data has positioned
Redengine as a partner to improve information delivery and
efficiency.
Redengine has empowered large scale eGovernment initiatives to
increase citizen engagement through accessibility and convenience,
improved transparency, and reduced operational costs and barriers.
From streamlining disaster monitoring, reducing call centre costs
with integrated self-service solutions, and provisioning large
scale data warehouses with multi-agency and multi-jurisdiction
linkages, Redengine understands the strategic, operational and
technical issues at play within government agencies.
By keeping up with the latest in technology and drawing on our
expansive government and public sector experience, Redengine
ensures that technology solutions and development meet demands as
they exist today -- and in the future.
Featured Clients & Case Studies
In an effort to meet the demands of
their diverse audiences and to contribute to the collaborative
spirit necessary in acting as guardians of Alberta's resources,
Redengine's work with the ABMI initially involved strategic
planning, focus group sessions, thoughtful information
architecture, card sorting and user testing to confirm user
acceptance and understanding... [Read
More]
Redengine was contracted by Airdrie
Economic Development to build a refreshed information architecture
and design that would better represent the Airdrie brand experience
that would be more consistent with other AirdrieNOW campaign
information. The approach was to develop an architecture that was
easy to update and grow... [Read More]
Redengine implemented various stages
of user research including card sorting and individual user testing
as we approached meeting the Edmonton Public Library's challenges.
To further test the redeveloped information architecture and
category structure, we developed wireframes and performed an
additional round of user testing to ensure... [Read
More]
A new Content Management System was
installed, allowing decentralized creation of content, with final
publishing control in the hands of the City's team. The site
features information targeted towards residents, tourism, business
and various city services. The Business section is connected to the
Alberta First database... [Read More]
The City of Edmonton needed a web
solution that would promote EXPO 2017. The challenge was to create
a website that would embody this world class event and augment
their associated communications efforts. Their customer
relationship database Sugar CRM was integrated so they could
continue to communicate with interested audiences... [Read More]
Redengine began the redesign with two
important pieces of research. First, a broad survey of museum sites
helped us assess how similar organizations handled similar
information challenges. Second, a large-scale online card sorting
activity helped us to better understand how visitors think about
the site content... [Read More]
To facilitate and engage communication
among their partners and audiences, the site uses a robust content
management system as the platform augmented by the use of Web 2.0
tools. The site incorporates RSS, Twitter, Facebook and streaming
video elements to push content to their audiences, allowing them to
contribute valued feedback... [Read More]
Redengine began by performing research
to identify the gaps of their former system as well as the
opportunities that could be achieved through the transition of
their website. The Umbraco solution offered EIA staff extended
banner management functionality throughout their site, improved
English to French conversions, flexibility to change the headers...
[Read
More]
The Fight Violence solution had to
house necessary resources but also resonate with a youth audience
and encourage them to interact online. Redengine understood that
presentation and tone were key elements necessary to achieve this.
The CMS allows easy updating capabilities and seamless mash-up with
an array of new technologies made available... [Read More]
Full Public Sector Client Listing
- Alberta Solicitor General
SharePoint MOSS, SharePoint WSS
- Alberta Culture and Community Spirit
- Alberta Tourism Parks and Recreation
- Utility Consumer Advocate - Government of
Alberta
- Association of Municipal Districts and
Counties
- City of Airdrie - Economic Development
- City of Edmonton- Attraction Sites
Planning, Usability Consulting, Design, Redengine Online Platform
- Fight Violence ( City of Edmonton)